Refund Policy

VeeBoards® Return & Refund Policy

Last updated: June 25, 2026

We stand behind every VeeBoard® we ship. If you are not satisfied, our return process is straightforward.

30-Day Return Window

You have 30 days from the date of delivery to return unused, uninstalled product in original packaging. Eligibility requirements:

  • Product unused and free of field contamination (mud, grease, cargo contact)
  • Original packaging reasonably intact
  • Proof of purchase (order number or receipt) required

How to Start a Return

  1. Email [email protected] with your order number and return reason
  2. We respond within 1 business day with an RMA number and return address
  3. Pack securely, write RMA number on outside of box
  4. Ship via tracked carrier — return shipping is the buyer’s responsibility unless we made an error

Refund Processing

Once received and inspected (typically within 2 business days), approved refunds are credited to your original payment method within 5–7 business days.

Defective or Incorrect Products

If product is defective or we shipped the wrong item, we cover 100% of return shipping and send the correct replacement at no charge — or issue a full refund. Contact us within 48 hours of delivery with photos at [email protected].

Fleet & Bulk Orders

For bulk orders of 50+ units, partial returns are evaluated case-by-case. Contact [email protected] or 800-886-4926 before shipping bulk returns.

Non-Returnable Items

  • Product installed, field-used, or showing cargo contact
  • Custom-cut or special-order configurations
  • Items marked final sale or clearance

Contact

VeeBoards®
1015 N I35E, Suite 218
Carrollton, TX 75006
Phone: 800-886-4926
Email: [email protected]